Compliance & Concern Program

Laurel Health Care Company (LHCC) and its facilities are firmly committed to a high standard of ethics, integrity, professionalism, and compliance as reflected in our Code of Conduct. We expect our associates, contractors, and vendors to abide by the Code of Conduct when performing their jobs and duties. 

Laurel Health Care Company has a comprehensive Compliance Program, under the direction of the Laurel Compliance Officer, to ensure and monitor compliance of our organization with state and federal regulations, LHCC Policies and the Code of Conduct.  The cornerstones of our Compliance Program are the development of standards and policies, ongoing education, auditing and monitoring functions. Our program includes a Concern Resolution Hotline to communicate compliance concerns directly or anonymously, and LHCC prohibits retaliation against those who raise compliance concerns. 

If you have a compliance concern that was not adequately addressed at the facility level, or you have a concern you would prefer to be addressed by the LHCC Compliance Officer, please contact the Laurel Compliance Hotline at 833-LAUREL1 (833-528-7351) or complete the Laurel Concern Form below. Concerns may also be emailed to or mailed to:

8181 Worthington Rd
Westerville, OH 43082

Phone: 833-528-7351
Fax: 614-794-8772


Compliance Concern Resolution Form

Please give us the opportunity to address your concerns by completing this form. If you leave your contact information, expect a response in 3-5 business days. The Concern Resolution Form and Hotline can be used by guests, associates, family members, and vendors.

Fields marked with a * must be completed to submit the form.
Information about the Person Requesting Assistance
Are you a resident living in this facility?
Information About Your Concern
Is this an ongoing problem?
Have you contacted us in the past about this issue?* - is required

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